Customer support

If you have anything you would like to ask us, you can get in touch by:













Email us

Email us with your query: 

Trade Enquiries:

Consumer Enquiries:

New Accounts & Contract Support:

Call us

For further details or information on our products, please call:

Trade Enquiries: 0115 946 4000

Consumer Enquiries: 01926 457628

Lines are open:
Monday - Friday: 9am - 5pm

Write to us

Trade Enquiries: Leisure Sinks, Meadow Lane, Long Eaton, Nottingham, NG10 2GD

Consumer Enquiries: Leisure Sinks, Station Road, Ketley, Telford, Shropshire, TF1 5AQ

Complaints Process

Occasionally we get things wrong, please tell us so we can put them right.

How to contact us if you are unhappy with the service you have received.

We are committed to providing you with the best possible products and services, but in the unfortunate circumstance that you are unhappy with the service that you have received; please get in touch with us straight away in any of the following ways:

On the phone: 01926 457628

Our team is available to take these calls from 9am until 5pm Mon – Fri, closed weekends and bank holidays. Calls may be recorded or monitored for training and other purposes.

By post: Customer Relations, AGA Rangemaster, Station Road, Ketley, Telford, Shropshire, TF1 5AQ

By email:

Our Customer Complaints Code of Practice below sets out our processes for resolving complaints related to the provision of our products and services and our complaints handling process.

What can you expect once you have registered your complaint?